Ticketing & Reservation Officer

Travelley

Vacancy: 01

Employment Status:

Full-time

Job Context

Travelley is seeking to hire an experienced Reservation Officer for their Ticketing and Reservation Team. If you think that you are interested to join our Team, send your CV to our HR Team! Travelley Team is eagerly waiting to welcome you.

Job Responsibilities

• Create a Travel itinerary with flights & tour package items
• Respond to client queries via online & offline channels
• Have updated knowledge about Airline Rules & Policies
• Keep sales records & report sales information monthly
• Be an expert in Airline Ticketing & reservation software. Book, Issue, cancel, re-issue, refund, split, void, etc (Galileo / Sabre). (This is optional)
• Have updated knowledge about international tour packages
• Have destination knowledge about foreign countries
• Be polite, active & responsible with your duties
• Experience with BSP / IATA related operations will get preference

Educational Requirements

• Bachelor degree in any discipline

Experience Requirements

• 1 to 5 year(s)
• The applicants should have experience in the following area(s): Air Ticketing, Hajj and Umrah Package, Reservation/ Ticketing, Travel Agent

Additional Requirements

• Age 21 to 40 years
• Only males are allowed to apply.
• Age 21 to 40 years
• Only males are allowed to apply.
• For 2 to 5 years the applicants should have experience in the following area(s): Visa Counselor, Visa Officer, and Visa Consultant Officer.
• Should have a good experience Immigration system.
• Excellent Bengali & English Communication Skills especially client handling, official work & formal emails.
• Should Have own Laptop (Will get Preference)
• Leadership quality and ability to work under pressure.
• Should have good communication and computer knowledge.
• Smart, well dressed, organized, presentable, and well mannered.
• Must have good communication skills over the English language.
• Should know computer basic knowledge (MS Word-Excel typing, emailing & Internet)
• Should have eligibility to work under pressure.
• Must have excellent phone manners and a lot of patience.
• Able to work under minimum supervision.
• Excellent communication skills.
• Airline Ticketing & reservation, Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre/ Galileo/ Amadeus/Web modules), Fare computation, Product knowledge, Customer Service.

Workplace:

• Work at office

Job Location:

• Dhaka (Gulshan)

Salary: Negotiable

• Salary Review: Yearly
• Festival Bonus: 2 (Yearly)

Compensation & Other Benefits:

• T/A
• Mobile bill
• Medical Allowance
• Profit share
• Insurance